Shipping & Returns
Please read our Shipping and Guarantee policy before making any purchases.
PAYMENT
Sales tax will be applied to sales within Florida. We can hold coral up to 10 days and fish up to 5 days after payment has been made.
LIVESTOCK SHIPPING & PACKAGING
Florida Overnight: $49.99
Nationwide Overnight: $69.99
Our Livestock Shipping & Packaging fee includes overnight delivery, insulated shipping containers, oxygen-filled bags, and heat or cold packs as needed to help ensure your animals arrive safely and in excellent condition.
To maximize the safety of your livestock, orders are typically shipped Monday through Wednesday. While Thursday shipping may occasionally be available, carrier delays can occur. If a shipment sent on Thursday is delayed in transit, it may not arrive until Monday. For this reason, we generally limit livestock shipments to Monday through Wednesday whenever possible.
Orders over $500 receive a $20 discount on Livestock Shipping & Packaging.
Free local pickup is available at our Boynton Beach, Florida retail store. Please select your preferred pickup date when placing your order. Orders must be picked up within 10 days of purchase unless prior arrangements have been made.
We currently ship livestock within the contiguous United States only. We do not offer livestock shipping to Alaska, Hawaii, Puerto Rico, or international destinations.
LIVE ARRIVAL GUARANTEE
We expertly package all livestock in an insulated foam box with Ice or Heat packs depending on the weather to protect them from any harm so they can arrive healthy to your door. In the unlikely event of DOA(Dead on Arrival), please contact us within 2 hours of delivery. Carefully inspect the package and send 2 clear pictures of the dead coral via message or email. Please do not throw away the deceased coral without Lush Corals authorization; doing so will void the guarantee. After approving the DOA, a store credit (not including shipping cost) will be issued for future purchases. First attempt has to be met in order to qualify for our coral arrival guarantee. Sorry we can not be held responsible of any shipping carriers delay due to weather or mechanical events that it's out of our control.
ACCURACY OF INFORMATION
At Lush Corals Aquatics, the livestock division of Lush Corals, we strive to keep all information on our website accurate, complete, and current. However, despite our best efforts, some content may occasionally be incorrect, outdated, or incomplete. We make no guarantees regarding the accuracy, completeness, or timeliness of any information presented. Product availability, attributes, and pricing may vary from what is listed. We reserve the right to change product details, pricing, and availability without notice. Email order confirmations are sent as a standard practice but do not signify acceptance of your order or a binding agreement to sell. We reserve the right to limit order quantities, refuse service, and require verification before accepting or shipping any order.
RETURN POLICY
Livestock sales are final except for the Arrival Guarantee above.